Next Generation Consulting offers contract services for businesses or home users looking for greater peace of mind knowing their computer(s) and network are in good hands at all times.
Our monthly service contracts are billed after each month and each contract is individually tailored. We will work with you to determine a prompt and guaranteed response time for each service call and agree upon a list of services included in the contract. Our contracts offer the following delivery methods:
Remote Assistance Service*
Contracts are offered in the following plans:
1-5 hours - $65/hour [1 trip charge free]
6-15 hours - $55/hour [3 trip charges free]
16-30 hours - $45/hour [5 trip charges free]
30+ hours - $40/hour [5 trip charges free]
Each contract includes the indicated amount of complimentary trip charges. Additional trips during the allotted month will be billed at $15.
Services not agreed upon at beginning of contract will be billed at our standard rate of $75/hour (billed at ½ hour increments after first hour).
*Requires high-speed internet connection to ensure a proper connection.